Figo Pet Insurance Review
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What we like:
Numerous discounts available
| Monthly Premium | $28 – $50+ |
| Deductible | $50 – $1,500 (Copay and deductible waived for lifesaving care) |
| Benefit Limits | $10,000, $14,000, Unlimited |
| Coverage | Accidents, illness, exam fees, alternative treatments, behavioral problems, prescriptions, and hip dysplasia |
Figo Pet Insurance began in 2013, created in Google’s Tech Hub Network in Chicago, Illinois which is called 1871. Being surrounded by other tech innovators, they decided to approach their business differently. With Figo Pet Insurance, members can rely on solid insurance and ever-improving technology.
Figo Pet Insurance works with Markel Specialty which comes from the Markel Corporation, a company that has been around since the 1930s. This Figo pet insurance review will look into Figo’s online platform and why it makes pet insurance easy for pet owners.
How Does Figo Pet Insurance Work?
Figo’s pet insurance can help protect your pet incase it gets injured or sick. You can have peace of mind knowing that if something were to happen to your pet, it can get the treatment it deserves without you having to worry about costly vet bills.
Figo offers a variety of choices and customizable policies for pet owners.
With a Figo policy, your pet can visit any licensed veterinarian, specialist, or emergency center in the United States, Canada, or Puerto Rico.
Figo will then reimburse up to 100 percent of the vet bill, and some plans offer unlimited coverage with no limits on claims payouts. The availability of 100 percent reimbursements are based on the health and age of the pet.
Figo Pet Insurance Plans & Costs
Figo offers three flexible plans so pet owners can customize the annual deductible as well as the reimbursement percentage.
According to Figo’s website, the average cost is less than $1.50 per day, roughly $45 a month, but all plans are different. As for the coverage involved, there are three plans: Essential, Preferred, and Ultimate.
Plans Offered
Essential Plan
The Essential plan covers $10,000 annual claims for accidents and illnesses, and up to $250 for behavioral conditions.
Preferred Plan
The Preferred plan covers $14,000 for accidents and illnesses, along with emergency boarding fees, advertising for a lost pet (plus reward), and reimbursement for theft or straying. It also covers up to $500 annually for behavioral conditions.
Ultimate Plan
The Ultimate plan has no annual claim limit, and it also covers the emergency boarding fee, lost pet advertising (plus reward), lost reimbursement, straying reimbursement, emergency vacation cancellation, and unexpected death reimbursement. This plan also covers up to $1,000 annually for behavioral conditions.
Deductibles
Annual deductibles for Figo’s pet insurance may range from $50 to $1,500 depending on the location and age of the pet. One great thing about Figo is that they will waive the copay and deductible for lifesaving care so money is no obstacle in saving your pet’s life.
Reimbursement
Figo offers reimbursement options of 60, 70, 80, 90, and 100 percent. Note that there is also a one-time enrollment fee of $9 when you sign up.
Sample Pricing
While prices vary, some examples include dogs of mixed breeds around $31 per month and generally ranges around $30-50 per month. For cats, the average ranges from $24-34 per month.
To get your own specific quote, simply visit the website as each plan is different based on various options.
Waiting Periods
When you first sign up for pet insurance, you typically have to wait a certain amount until your pets are fully covered.
For Figo’s pet insurance, you will have to wait five days for accidents and injuries, 14 days for illnesses, and six months for knee problems (unless a veterinarian exams your pet’s knees and clears them from any problems within the first 30 days of your policy period, in which case the waiting period is waived).
Is Figo Pet Insurance Worth It?
You may be asking yourself whether Figo’s pet insurance is worth purchasing for your pet. While the answer depends on your’s and your pet’s situation, here are some pros and cons to consider:
Pros
- Insurance reps are easily reached by phone, text, email, Facebook messenger, Twitter, and live chat on the Figo website
- Highly recommended on various websites, such as TrustPilot
- Users say the app is easy to navigate for navigating and checking claims
- Innovative cloud-based platform that can help you manage your pet’s needs
- A.I. Claims Assistant helps make filing claims simple and fast; majority of claims are closed in 24 hours
Cons
- Spend an added monthly fee, even if your pet is well
- Some claims aren’t approved, such as diagnostic bloodwork, unless it pertains to a covered condition
- Pre-existing conditions aren’t covered unless the condition is considered curable and your pet goes 12 consecutive months without having any symptoms of the condition, at which point the condition may be eligible to be covered
Customer Satisfaction for Figo Pet Insurance
Based on nearly 300 reviews between TrustPilot and Yelp!, Figo gets 4/5 stars for Customer Reviews and Expert Reviews and 5/5 stars for Claims, Waiting Periods, and Ease of Enrollment.
Specifically, TrustPilot gives a 9.5/10 review with users giving quotes like “FIGO has been a lifesaver,” “Communication with Figo is easy, fast, and meets today’s technology demands,” along with “Super impressed with Figo. I recommend them to all of our friends.”
The occasional negative reviews on the site complain about not covering a claim such as diagnostic bloodwork or confusions with a voucher. For nearly every negative review, Figo appears to personally respond with an explanation or a fix for the complication.
Overall, Figo Pet Insurance offers an array of options for pet owners. In order to get an exact quote for your pet, log on to the website and fill out their form.
Want to see how Figo stacks up with other providers? Check out our Best Pet Insurance page.
