What we like:
Short waiting period for orthopedic conditions
|Monthly Premium||Not disclosed|
|Deductible||Customizable deductibles from $100 to $1,000|
|Benefit Limits||$5,000 to $15,000 annually|
|Age Restrictions||6 weeks – 15 years|
USAA Pet Insurance is Administered by Embrace Pet Insurance
Note: USAA members will earn a 15% discount through Embrace. If applying, make sure the discount takes affect.
Pet insurance helps provide peace of mind knowing you don’t have to make a choice between your financial stability and the health of your furry family member. As veterinary care has become more advanced, pets can now get care for serious and chronic conditions to extend their lives, but this care comes at a cost. USAA pet insurance can help you make certain you have the funds to care for your pet properly after an accident or illness.
USAA pet insurance is available only to USAA members, and membership is limited to military members and their families. If you don’t qualify for membership, USAA pet insurance won’t be an option for you. If you do, you have flexibility in choosing a policy and can opt to bundle your pet insurance with other coverage to score discounts.
In this review:
- Benefits of USAA Pet Insurance
- Downsides of USAA Pet Insurance
- What Does USAA Pet Insurance Cover?
- How Much Does USAA Pet Insurance Cost?
- Where Is USAA Pet Insurance Available?
- USAA Pet Insurance Customer Service
USAA Pet Insurance Review
USAA has been supplying financial products to military members since 1922. USAA doesn’t personally administer pet insurance but instead offers policies to members through Embrace Pet Insurance Agency, LLC. Embrace is a member of the North American Pet Health Insurance Association and has received an A+ (superior) rating from AM Best, so it’s definitely one of the best pet insurance companies available.
Although USAA won’t administer your pet insurance policy directly, you can still bundle coverage with other USAA insurance policies, including auto insurance, renters and homeowners coverage, personal property insurance, flood insurance, small business insurance, and more.
Benefits of USAA Pet Insurance
There are many advantages of getting your pet insurance through USAA, including:
- Discounted coverage for military members: Includes additional active-duty discount.
- Flexibility in coverage options: You can choose the extent of the coverage you want to purchase, including accident-only coverage or more comprehensive coverage for accidents and illness.
- Easy claims filing: Your pet insurance is accepted everywhere, and you can even get coverage when you’re deployed overseas. You simply pay the vet bill, submit a claim, and get reimbursed in as little as five days of submitting the required documentation.
- Option to add wellness rewards: Because USAA pet insurance is administered by Embrace, USAA members can add a wellness rewards plan that covers training, grooming, and other routine care with no per-item limits.
Downsides of USAA Pet Insurance
The biggest downside of USAA pet insurance is that you can’t access coverage unless you’re a USAA member. Since membership is limited to military members and their families, only a limited number of people will be eligible.
USAA also doesn’t offer unlimited coverage as an option, so you’ll always be subject to annual caps on reimbursement. Some other companies do provide unlimited coverage, which can be important if your pet needs expensive treatments. Further, USAA does not offer coverage for pre-existing conditions.
What Does USAA Pet Insurance Cover?
USAA promises to “help protect your furriest friends from head to tail.” To that end, you have the option to secure a very comprehensive plan. Medical coverage for pets includes:
- Coverage for breed-specific conditions
- Treatment for both chronic and congenital conditions
- Cancer treatment
- Diagnostic testing and imaging
- Specialist care
- ER visits and emergency room care
- Surgery and hospitalization
- Nursing care
- Behavioral therapy
- Prescription drugs
- Alternative therapy and rehabilitation
The single most-filed claim with USAA pet insurance is for allergies and dermatological issues, but your policy can cover much more serious conditions. You’ll have the flexibility of choosing the kind of coverage you want with this pet insurance company, as well as your deductible and reimbursement options.
However, there is a 14-day waiting period before illnesses are covered, as well as a waiting period ranging from 48 hours to 14 days for accidents depending where you live. There’s also a six-month waiting period applicable to insurance coverage for orthopedic problems in dogs and cats, although this can be reduced to 14 days if you follow a waiver process and get an orthopedic exam for your pet.
One big benefit to USAA coverage, however, is that your policy can cover care for your animals even when you’re stationed overseas. Not all pet insurance providers allow you to get care for your animal abroad, which is a major limitation for military members who may relocate outside of the United States.
How Much Does USAA Pet Insurance Cost?
USAA pet insurance costs vary depending on the policy. Accident-only policies cost less than more comprehensive coverage that reimburses pet owners for both accidents and injuries. The age of your pet, whether your pet is a cat or dog, and your pet’s breed can also affect premium prices.
Monthly premiums vary, but available discounts include:
- Automatic 15% discount for USAA members
- 5% discount for insuring multiple pets
- 5% discount for active-duty military
This means you could save up to 25% on your coverage when you buy through USAA.
Where Is USAA Pet Insurance Available?
USAA Pet Insurance is available to USAA members throughout the United States, as well as to members who are active-duty military and stationed abroad.
USAA Pet Insurance Customer Service
USAA members can log into their account online and get a free pet insurance quote within minutes. You can also call USAA for help at 1-210-531-USAA or connect with customer support on Twitter at @USAA_Help.
Embrace, which administers the USAA pet insurance plan, has a 4.1-star rating with Consumer Affairs and has received 84 5-star reviews in the past year. However, some customers have complained of challenges with the claims process, including requiring additional documentation before paying claims.
If you’re eligible for USAA pet insurance because you’re a USAA member, this insurance coverage is a great option. It’s affordable and you have flexibility in customizing a policy to suit your needs. Just be aware there’s no option for unlimited coverage, so if you want to ensure your pet’s care will be paid for even if it’s extremely expensive, you may need to look elsewhere.
If Embrace doesn’t meet your needs, you may want to compare the Best Pet Insurance companies.