Stonegate Firm Review 2025: Is This the Best Timeshare Exit Company?

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Our take: For owners who choose to hire a timeshare exit company instead of pursuing resale or negotiation on their own, Stonegate offers one of the safest and most transparent paths forward. It’s the only timeshare cancellation company partnered with a co-branded law firm, and it stands out with straightforward advice, on-staff attorneys, and an impressive track record of success.

Timeshare Exit

• 100% satisfaction guarantee
• BBB accreditation with an A+ rating
• Partners with a co-branded law firm
• No “strategic default” — exit legally
• Knowledgeable and friendly customer service
• No upfront fees
• Free case review
• 20+ years of relevant legal expertise
• Thousands of successful timeshare cancellations
• Discounts for military members, veterans, law enforcement, educators, and seniors
• Accepts multiple hardship cases for a $1 fee each year

• Limited details about payment plans
• No pricing information before case review

Company type	Attorney-supported timeshare exit firm
Initial consultation	Free virtual case review
Fees	One-time fixed fee (no upfront fees)
Legal representation	Yes; co-branded law firm
Average timeline	~10 months
BBB customer rating	4.93/5 (55 reviews)*; A+ BBB rating; BBB-accredited
Guarantee?	Yes – 100% money-back guarantee
In business since	2020
Financing available?	Yes
Service area	Nationwide

Table of Contents

1. About Stonegate Firm
2. How it works
   1. Law firm
   2. No strategic default
   3. Located in Ohio, services nationwide 
   4. Unique relationships with timeshare companies 
3. How long does it take?
4. Costs
5. Why it’s our #1 timeshare exit company
6. Pros and cons
7. Is Stonegate Firm legit? Customer reviews
8. Real customer experiences
9. Alternatives
   1. vs. Lonestar Transfer
   2. vs. Kubiak Enterprise
   3. vs. Linx Legal
10. FAQ

Stonegate Firm is our top pick for the best timeshare exit company thanks to its attorney-led structure, transparent process, and consistent track record of successful cancellations.

In this Stonegate Firm review, we break down how the company works, what it costs, and why its partnership with a co-branded law firm sets it apart from most competitors. If you decide working with a timeshare exit company is the right next step, Stonegate Firm is the option we recommend most often. Below, we cover everything you should know before scheduling a free case review.

We take a legal approach to every case we handle. Not just boilerplate letters, but actual oversight. We stay in the trenches with our clients until the job is done.

Payment is a one-time flat fee, and you don’t need to default on your mortgage to get out of the contract, which many other timeshare exit companies recommend. The company’s transparency about the process is part of the reason Stonegate is our top pick.

About Stonegate Firm

Stonegate Firm was founded in 2018. The company helps customers get out of timeshares without default, which includes successfully canceling nearly $4 million in timeshare-related debt within the last few months. Stonegate partners with a co-branded law firm to streamline and legitimize the process.

There are legal ways to exit a timeshare contract. We negotiate deed-back solutions, settlement offers, and voluntary exits every day.

How Stonegate Firm works

Stonegate always starts with an eligibility check and a free case review. The company also requires that you attempt to cancel your timeshare by yourself before paying for services, and a representative from Stonegate can help you do so. 

If you’ve already tried contacting the resort yourself and still need help, Stonegate is the best option to consider. It creates a plan, including a legal review and strategy session. Here’s what you can expect.

We don’t pretend every case is simple, and we don’t vanish once a fee is paid. We negotiate multiple offers for many clients until we secure the best possible outcome.

Law firm partnered with timeshare exit company

Stonegate Firm partners with a co-branded law firm, which means that you have access to licensed lawyers. Helping customers is a collaborative effort between both firms, and staff come together every week to review current and new cases, making it a one-of-a-kind setup. 

No strategic default

Stonegate Firm never recommends defaulting on your loan. It’s a common strategy that other companies suggest, but it can lead to foreclosure and a drastic drop in credit score. It’s usually in your best interest to avoid default.

We don’t consider defaulting on a contract to be a legal exit. Walking away and hoping nothing happens is not the same as being released, and it can lead to foreclosure.

Located in Ohio with services nationwide 

Even though Stonegate’s primary office is in Canton, Ohio, the company works with people from around the country. If any state-specific issues pop up, your assigned attorney at Stonegate will work with counsel in your state to come up with the most effective strategy.

Unique relationships with timeshare companies 

Stonegate specializes in limited-scope legal representation, federal consumer protection law, and direct negotiations with resorts.  But the company focuses on getting out of timeshare contracts, so it might not be the right option if you want to sell your timeshare instead.

Resorts know we’re on opposite sides of the table, but they also know we take an ethical, responsible approach, and we stay engaged.

How long does it take?

Most Stonegate Firm cases take about 10 months from the initial case review to an acceptable settlement or cancellation offer. The fastest reported case closed in 27 days, but timelines vary based on the resort, the contract type, and whether the account is past due or in foreclosure.

Typical timeline expectations:

• Fastest case: 27 days
• Average case: ~10 months
• Complex or foreclosure cases: 12+ months

Timeshare exits take time, and Stonegate’s attorney-led approach tends to move faster than many competitors because negotiations are handled directly rather than through third parties.

Average timeline of 10 months

It takes an average of 10 months for customers to receive an acceptable settlement offer from their timeshare company when working with Stonegate Firm. It’s not the fastest timeline, but it’s speedier than many other companies. 

How much does it cost?

Stonegate Firm charges a one-time flat fee, but the exact price depends on your contract and case complexity. Most timeshare exit services industrywide range from $3,000 to $8,000, and Stonegate typically falls within that range. The company does not charge upfront fees, and financing is available after your case review.

The downside is that pricing isn’t shared on the website or by phone until the free case review is complete, which can make comparisons harder. Still, the flat-fee model and legal oversight provide predictability.

Discounts and $1 fees

Stonegate offers discounts for military members, veterans, law enforcement, educators, and seniors. Plus, the company accepts multiple hardship cases for a $1 fee each year. Make sure to ask about discounts during your case review. 

Why it’s our #1 timeshare exit company

Stonegate earned our top ranking because it combines legal representation, transparent communication, and a structured negotiation strategy, an uncommon mix in the timeshare exit industry.

Its partnership with a co-branded law firm gives customers direct access to licensed attorneys, which is especially valuable if you’re facing a complex contract, foreclosure, or financing issue. The company also refuses to use risky “stop-payment” strategies and instead negotiates legitimate cancellations, deed-backs, or settlement offers.

For most owners, that combination of legal oversight, safer strategies, and consistently positive customer outcomes makes Stonegate the strongest overall choice.

Pros and cons

Working with a timeshare exit company is a financial investment, and it’s crucial to find the right fit. Here’s a look at the pros and cons of hiring Stonegate Firm. 

There are exit companies celebrating helping thousands of people. If that’s true, great, but I’m a little dubious. Helping someone doesn’t mean sending a form letter.

Pros

• BBB accreditation with A+ rating

  The accreditation adds to Stonegate’s legitimacy as a reputable company that provides a great customer experience.

• Partners with a co-branded law firm

  It’s a unique setup that gives the company extra credibility and the ability to handle complex cases, including active lawsuits.

• Never recommends default

  You don’t need to default on your mortgage and hurt your credit when you work with Stonegate

• Knowledgeable and friendly customer service

  When you call the company or chat online, the customer service representatives are helpful. Even when we asked many questions, the staff remained patient and friendly. 

Cons

• Limited details about payment plans

  Even though Stonegate offers payment plans for customers, you won’t find any details about the offer on the website. It makes it challenging to figure out interest rates or fees, and whether the plans fit within your budget. 

• No pricing information before case review

  Once again, you won’t find pricing information online, and you won’t get any additional information when you call unless you complete a case review. The review is free, but it takes time to complete. The lack of transparency makes it harder to compare quotes. 

Our service agreement guarantees our ongoing effort. Clients see every delay, every update; nothing is hidden.

Is Stonegate Firm legit? Customer reviews

Timeshare and timeshare exit scams are common, so it’s important to check company reviews and accreditation. Stonegate is a legitimate company with excellent reviews. 

Customers appreciate that the service actually works and that Stonegate works with resorts to end contracts.  Most reviewers also mention that the representatives are helpful and never use sales-pressure tactics, making the process less stressful.

We’re constantly communicating with the resorts. Every case is different, and we establish meaningful relationships to keep the dialogue going

However, you won’t find a ton of reviews online, which might be because the company is only eight years old.

Real customer experiences

Stonegate lists these results on its webpage:

• Client receives over $8,000 back from their resort, full cancellation, plus an apology. – Feb 2025.
• Client’s timeshare is in foreclosure. Stonegate Law negotiated with the resort’s attorneys, halted the timeshare foreclosure proceedings, got the client a deed in lieu offer. – April 2025.
• Client gets a late rescission after owning their timeshare for over 3 years. Their ownership is fully erased and a full refund is issued for all monies paid. – April 2025
• Client owes over $60,000 to their resort. Stonegate Law negotiated a deed-back offer, client paid $1280 and their timeshare was eliminated forever. – March 2025
• Client owned 18 timeshare contracts. Had recently lost her husband, and could not afford to pay anymore. We took the case for $1, negotiated her release on 14 of the timeshare contracts. The remaining 4 are still in negotiations. – Feb 2025
• Client hired another timeshare exit company 2 years prior. They told the client to stop paying, which ruined the client’s credit. Our lawyer stepped in and negotiated a full cancellation of the timeshare and elimination of negative credit reporting. This took less than 90 days. – March 2025

Alternatives to Stonegate Firm

If you decide hiring a timeshare exit company is the best route, Stonegate is our top recommendation. But depending on your priorities, such as resale, title transfer, or a stronger money-back guarantee, another company may be a better fit.

Here’s a look at how Stonegate compares to three of our other picks for the best timeshare exit companies:

Stonegate vs. Lonestar Transfer

Stonegate Firm is the stronger choice if you want an attorney-led cancellation process and legal protection throughout your case. Lonestar Transfer, on the other hand, focuses on title transfers and deed-backs, offering a long track record and a solid money-back guarantee but no legal representation. If your goal is the most legally supported and hands-on cancellation process, Stonegate is the better fit. If you want the reassurance of a transfer-focused company with deep industry tenure, Lonestar is a strong alternative.

Stonegate vs. Kubiak Enterprise

Both Stonegate Firm and Kubiak Enterprise offer money-back guarantees, but they take different approaches. Kubiak Enterprise is a small, family-owned operation known for its generous two-year money-back guarantee and an excellent BBB record, but it does not provide legal representation or escrow options. It’s also more selective about which cases it accepts.

Choose Stonegate if you want a structured legal strategy and support for complex or high-risk situations; choose Kubiak if you prioritize a long-running reputation and a very consumer-friendly refund policy.

Stonegate vs. Linx Legal

Stonegate Firm stands out because every case is supported by a partner law firm, giving customers a legal advocate who negotiates directly with the resort. Linx Legal takes a more traditional timeshare-exit approach focused specifically on contract cancellation, and it has one of the longest histories in the industry.

Linx offers consistent pricing, a money-back guarantee, and solid customer satisfaction, but it is not a law firm and does not provide attorney representation. If you want a company that can navigate complex contracts, escalations, or foreclosure situations with legal oversight, Stonegate is the safer pick. If you’re looking for a long-established company that specializes narrowly in cancellation and offers financing, Linx Legal is a strong alternative.

FAQ

Is Stonegate Law the same as Stonegate Firm?

Not exactly. Stonegate Firm handles case management and customer support, while Stonegate Law, the co-branded partner law firm, provides licensed legal representation. Both entities work together on every case, which is a major reason Stonegate ranks No. 1 in our reviews.

Does Stonegate work with foreclosures or delinquent accounts?

Yes. Stonegate can handle cases where owners are behind on payments or already in foreclosure. The attorneys often negotiate with the resort’s legal team to halt foreclosure proceedings or secure a deed-in-lieu offer.

Does Stonegate offer escrow?

Stonegate does not require escrow, but its legal-backed structure and satisfaction guarantee serve a similar purpose. If you prefer escrow for added protection, you may want to compare alternatives like Centerstone Group.

How we rated Stonegate Firm

We designed LendEDU’s editorial rating system to help readers find companies that offer the most reputable timeshare exit strategies. Our system awards higher ratings to companies with affordable solutions, positive customer reviews, and online transparency of benefits and terms.

We compared Stonegate to several timeshare exit companies, using hundreds of data points from company websites, public disclosures, customer reviews, and direct communication with company representatives. We weighted, scored, and combined each factor to produce a final editorial rating. This rating is expressed on a scale from 1 to 5, with 5 being the highest possible score. Our take is represented in our rating and best-for designation, recapped below.