Many or all companies we feature compensate us. Compensation and editorial research influence how products appear on a page. Personal Finance Gold Goldco Gold IRA and Metals Review: A Trusted Option with Excellent Customer Service Updated Jul 28, 2025 7-min read Reviewed by Aly Yale Reviewed by Aly Yale Expertise: Home equity, mortgages, real estate Aly Yale is a freelance writer with more than a decade of experience covering real estate and personal finance topics. Learn more about Aly Yale Stellar Customer Reviews 4.1 /5 Visit Site Gold IRA and Precious Metals Dealer Qualified accounts can receive free silver—up to 10% added onto their order Excellent reviews and ratings across platforms – 7,300 5-star reviews on Google, TrustPilot, Consumer Affairs, and more. Quick process allows opening IRA in on day Price match–if it can’t beat offer, your receive a free silver coin Buyback program with highest guaranteed price plus no fees White-glove customer service by specialists who assist with account setup and purchasing Custodian fees range from $225–$325 per year No direct customer dashboard for tracking investments Goldco specializes facilitating the transfer or rollover of a traditional IRA, 401(k), or savings account to a gold and silver IRA retirement account. It also assists individuals with the direct purchase of gold and silver. It’s are a solid option for those looking to buy precious metals due to its white-glove service—Of gold IRA companies, it earns some of the high ratings on various review platforms from current customers. Still, it’s always wise to compare your options. In this review, we’ll cover Goldco’s offerings and help you compare it to alternatives, so you can ensure the choice you make aligns with your investment goals. Table of Contents What does Goldco offer? How much does Goldco cost? Where does Goldco store my precious metals? Goldco customer ratings Can I see how my precious metal purchases are performing? How to open an account Pros and cons of Goldco How can I withdraw from my account? What does Goldco offer? Goldco offers precious metals IRAs and a selection of IRS-approved gold and silver coins for direct purchases. Its streamlined approach allows buyers to set up an IRA, purchase metals, and arrange secure storage in one place. Precious metals IRAs Gold and silver IRAs are Goldco’s specialty. The company can help facilitate the opening of these accounts, assisting in the paperwork required to transfer or fund the rollover from other retirement accounts, and then providing the options for you to choose the best-fitting precious metals purchase for your retirement savings needs. It can also point you toward an approved depository where you can store your metals. Direct purchases of coins or bars According to IRS rules, you can only purchase metals of a certain purity with an IRA. If you want to store precious metals outside of an IRA, Goldco offers various coins and bars that can be shipped to your home. A minimum purchase of $15,000 is recommended. How much does Goldco cost? Goldco itself doesn’t charge any fees. The custodian selected for your account will charge an annual account administration fee of $125. Depending on whether you choose segregated or non-segregated storage, the depository where your metals will be stored could charge between $225 and $325 per year. Additionally, Goldco does not require a minimum purchase. Where does Goldco store my precious metals? Goldco doesn’t store your metals directly, but it does have relationships with various secure depositories across the country. Your precious metals specialist will direct you to the best depository for your needs. Goldco customer ratings Not all gold IRA companies are created equal, and scams are unfortunately common in this industry. That’s why it’s critical to compare your options thoroughly—not just to avoid scams, but to ensure you receive the best service and precious metals information so you can make an informed decision. Customer ratings and reviews provide valuable insight into a company’s performance and reliability. Goldco boasts more than 7,300 five-star customer reviews across all major platforms, reflecting its consistent track record of customer satisfaction. According to reviewers, Goldco stands out for its knowledgeable representatives, streamlined account setup process, and clear communication—key factors for any first-time gold buyer. SourceRatingBetter Business Bureau4.82/5 (1,220 reviews), A+ ratingTrustpilot4.8/5 (1,619 reviews)Google4.9/5 (3,056 reviews)Data collected July 28, 2025 These reviews indicate that Goldco delivers a largely positive experience. It’s worth reading individual reviews to understand how Goldco might align with your expectations and preferences. Can I see how my precious metal purchases are performing? While Goldco doesn’t offer a proprietary dashboard for monitoring your precious metal purchases, it partners with custodians like Equity Trust and Self Directed IRA, which provide platforms for tracking your holdings. How to open an account Goldco’s precious metals specialists can walk you through the process of setting up your account, but generally, it will look something like this: 1. Choose your IRA You can opt for a traditional self-directed IRA or a self-directed Roth IRA. The best choice typically depends on how you’ll be funding the account. (If you’re rolling over funds from a Roth IRA, a self-directed Roth account is likely best. 2. Determine your funding source Figure out how you’ll fund your new account. Most investors use funds from other retirement accounts, like IRAs, 401(k)s, and 403(b)s. You’ll simply roll over a portion or all of your funds into your new account. 3. Choose your custodian and fill out the paperwork You’ll next need to choose your gold IRA custodian. If you use Goldco, its preferred custodian is Equity Trust. Once you complete the custodian’s paperwork, you can establish your IRA account and begin investing. 4. Fund your new account Next, it’s time to fund your new account. If you’re rolling over funds, you can request the transfer by contacting your current 401(k) or retirement account holder. You may want to speak to a tax advisor first to be sure you’re in line with IRS rules and minimizing your tax liabilities. 5. Buy your metals Finally, you’ll choose the approved gold and silver you want to buy. Goldco’s investing specialists can help you pick the right metals for your portfolio, as well as coordinate the purchase, shipping, and storage of your investments. Pros and cons of Goldco As with any company, Goldco has its pros and cons. Make sure you consider both before deciding where to open your gold IRA account. Pros Free silver added to your order on qualified accounts 7,000+ five-star customer reviews on Google, TrustPilot, and BBB Price matching that offers a free silver coin if it can’t beat the offer Buyback program with the highest guaranteed price with no fees Cons Custodian fees range from $225–$325 per year Other costs and prices not publicly available No direct customer dashboard for tracking investments How can I withdraw from my account? Though you can technically withdraw funds from your gold IRA at any time, you will owe a 10% penalty if doing so before age 59.5. After you hit 59.5, withdrawals are tax-free. By age 72, you’re required to start taking minimum distributions, per IRS rules. Where to find Goldco alternatives Goldco can help you open your account, fund it, and purchase your gold and silver investments. However, it’s not without its drawbacks. The high minimum investment requirements and lack of a customer dashboard for tracking investments are notable limitations. Fortunately, there are many reputable precious metal IRA companies that address these gaps, often offering additional features or greater flexibility. Below are some of our top-rated recommendations, each excelling in areas where Goldco may fall short: Company Best for… Rating (0-5) 4.9 Visit Site Best Overall 4.9 Visit Site 4.6 Visit Site Best Price Charts 4.6 Visit Site American Hartford Gold offers a more accessible minimum investment and industry-leading customer support, addressing concerns about Goldco’s high entry point. Priority Gold excels in transparency with real-time price charts, giving investors the tools to actively monitor market trends—an area where Goldco falls short. If Goldco doesn’t fully align with your investment goals, exploring these alternatives could lead you to a better fit. Visit our guide to best gold IRAs to learn more and get started. How we rated Goldco Our rating for Goldco was determined by reviewing companies based on several factors. These factors included BBB rating, Trustpilot rating, annual fees, educational resources, customer support, and collection of precious metal coins and bars. Once a score was assigned, we then identified where each company stood out amongst its competitors to create our picks for what each company was the best for. Company What to Know… Rating (0-5) 4.1 Visit Site Excellent Customer Reviews 4.1 Visit Site