Community Tax Review

Best for Debts Under $10,000

4.7 _/5

LendEDU Rating

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Tax Relief Services

• Its requirement of $7,500+ in tax debt is lower than other companies
• Solves federal and state tax debts for individuals and businesses
• Employs enrolled agents, CPAs, and tax attorneys
• Specializes in over 15 different tax issues

• $295 initial fee before it looks into your tax situation

Community Tax is a top choice for a comprehensive tax experience, earning our “best all-around tax experience” designation. This distinction is based on its holistic tax solutions, catering to immediate tax relief needs and long-term tax planning and preparation.

Ideal for individuals and businesses grappling with various tax challenges, Community Tax is best for those facing complex tax situations, such as back tax debts. Its team of seasoned tax professionals, including enrolled agents and CPAs, brings a wealth of experience in navigating diverse tax issues. 

About Community Tax

Founded in 2010, Community Tax’s mission is to provide comprehensive and effective tax resolution, preparation, and bookkeeping solutions. Dedicated to helping individuals and businesses, Community Tax has developed a reputation for addressing complex tax issues with professionalism and expertise.

At its core, Community Tax aims to alleviate the stress and uncertainty associated with federal and state tax problems. It specializes in resolving tax challenges, including back tax debts, and provides various services, such as Offers in Compromise, installment agreements, and guidance on IRS programs. 

The ideal clients for Community Tax are those facing daunting tax issues or those needing sophisticated tax preparation and guidance. This includes individuals and businesses grappling with tax debts or seeking proactive tax planning and compliance strategies. 

How does Community Tax work?

The onboarding process at Community Tax begins with a free consultation. This step is crucial for understanding individual or business tax issues and determining eligibility—clients must have a minimum tax debt of $7,000.

Community Tax’s team, including enrolled agents and CPAs, tackles various tax problems. Service costs vary, but the company ensures transparency in all fees. The Community Tax Assurance Program (TAP), available at $39 per month, offers an extended range of tax services. 

The resolution timeline of tax issues depends on each case’s complexity.

What services does Community Tax offer?

Community Tax distinguishes itself in the industry with a comprehensive suite of services tailored to various tax-related needs. It offers an integrated approach combining tax resolution, preparation, and assurance. Services include:

• Tax resolution: Specializing in resolving tax debts, Community Tax assists with Offers in Compromise, installment agreements, and other IRS programs. Its personalized approach sets it apart in handling each case’s unique aspects.
• Tax preparation: Beyond resolution, it offers tax preparation services for individuals and businesses, ensuring accuracy and compliance with tax regulations.
• Bookkeeping: Essential for businesses, Community Tax’s bookkeeping services provide financial record management and insight, supporting informed business decisions.
• Community TAP: At $39 per month, TAP offers ongoing support, including annual tax planning and audit defense, highlighting its commitment to long-term client success.
• Federal and state tax assistance: The company offers tailored solutions for federal and state tax issues, a versatility not always found in the industry.
• Audit defense: Prepared to defend clients in the event of an audit, Community Tax provides expert representation and guidance through the process.

How much does Community Tax cost?

Community Tax structures its costs based on the complexity and specifics of each client’s tax situation. The company doesn’t post price information on its website because the variable nature of tax issues means costs differ by case.

For instance, the cost of resolving simple tax debts will be lower than for more complex situations requiring extensive negotiation and documentation.

The primary determinant of cost is the type of service required. For tax resolution services, the amount of tax debt and the intricacies of the case influence the final fee. Community Tax’s TAP offers a more predictable cost structure at $39 per month, providing a suite of ongoing tax services. 

Community Tax is committed to informed consent, ensuring clients understand all potential fees before proceeding.

Cost	Details
Tax resolution services	Varies based on tax debt amount and case complexity. No standard fees advertised.
Tax preparation and bookkeeping	Costs depend on the specific needs and complexity of the tax preparation or bookkeeping.
Community TAP	$39/month for ongoing tax support, including annual planning and audit defense.
Additional services	Specific fees for additional services are determined on a case-by-case basis.

How much can Community Tax save me?

Community Tax provides significant savings by managing tax debts and disputes. This service helps clients avoid accruing penalties and interest. The company’s approach, especially with Offers in Compromise and installment agreements, often reduces the total debt.

The savings vary by case, influenced by the debt amount and the client’s financial situation. The initial free consultation aims to estimate potential savings before any payment. This step offers insights into the achievable financial relief.

Community Tax’s value extends beyond monetary savings. It offers peace of mind and time saved from dealing with complex tax issues, adding to the overall benefits for clients.

Pros and cons of Community Tax

Pros

• Nationwide availability

  Community Tax offers its services in all 50 states, making it accessible to a wide range of taxpayers.

• Free unlimited consultation

  Clients benefit from a free initial consultation without time constraints, providing ample opportunity to understand their tax situation and the services offered.

Cons

• Lack of transparent pricing

  Community Tax does not provide specific pricing information on its website, making it difficult for potential clients to understand cost implications without a consultation.

• Limited case studies

  Few public case studies or testimonials are available to evaluate the range and effectiveness of services, which can affect the decision-making process for prospective clients.

Community Tax stands out for its nationwide service range and commitment to customer understanding through free, unlimited initial consultations.

However, its website’s lack of transparent pricing can be a hurdle for those seeking quick information on costs. The limited availability of detailed case studies makes it challenging to gauge the company’s effectiveness across various tax scenarios.

Community Tax could benefit from more transparency in its pricing structure and by providing more comprehensive case studies or testimonials. 

For those seeking alternatives, Anthem Tax Services and Precision Tax Relief are two highly-rated rated tax relief companies. You can also view our full list of reviewed personal finance companies.

How do you start working with Community Tax?

To begin working with Community Tax, follow these steps:

1. Schedule a free consultation: Contact Community Tax for a no-cost, comprehensive review of your tax situation and filings.
2. Undergo analysis: Provide necessary tax documents for Community Tax to analyze your situation and develop a filing predictor, offering an insight into potential outcomes and benefits.
3. Review final presentation and make a decision: Evaluate the details Community Tax provides, including any potential savings or deductions, and decide whether to proceed with its services.

Each step’s duration varies based on the complexity of your tax situation and the thoroughness of the review process.

Is Community Tax a reputable company?

Source	Customer rating (out of 5)	Number of reviews
Trustpilot	4.4	675
Google	4.4	768

Community Tax demonstrates a solid reputation through customer review platforms Trustpilot and Google. Positive themes on Trustpilot include efficient issue resolution, professionalism, and good communication. However, some reviews express concerns about service quality and dissatisfaction with case outcomes.

The positive Google reviews highlight the company’s professionalism, quality of service, and responsiveness. Many reviewers mention long-term client satisfaction and loyalty. Although less frequent, negative feedback points to isolated incidents of unsatisfactory service, which the company has addressed.

Community Tax is not Better Business Bureau-rated or accredited. 

Does Community Tax have a customer service team?

Community Tax’s customer service team is based in Jacksonville, Florida. This team assists clients with various services, including tax resolution, tax preparation, and tax assurance. It is equipped to handle inquiries from both new and existing clients.

Because the team is based in Jacksonville, Florida, customer service is likely available during Eastern time business hours. Here are the ways to contact Community Tax:

• Email: [email protected]
• Phone:
  • General inquiries: 833-340-1897
  • New customer fax: 833-340-1897
  • Current customer fax: 888-616-8850
• Mailing address: Community Tax LLC, 7775 Baymeadows Way Suite 205, Jacksonville, FL 32256
• Online contact: The company’s website offers an option for online contact to schedule a consultation or request a response. You can also chat with a virtual tax assistant.
• Business hours:
  • Daily enrollment hours: Monday to Thursday: 8 a.m. – 8 p.m.; Friday: 8 a.m. – 6 p.m.; Saturday: 9 a.m. – 5 p.m.
  • Daily customer service hours: Monday to Friday: 8 a.m. – 6 p.m.

Community Tax’s customer service team is a pivotal part of its operation, ensuring that clients receive timely and effective assistance.

Community Tax tax relief FAQ

Can Community Tax eliminate all my tax debt?

Community Tax offers services that can reduce or resolve tax debt, but the complete elimination of tax debt depends on individual circumstances. 

Offers in Compromise can lead to substantial reductions in tax liabilities. However, eliminating all tax debt hinges on factors such as the amount owed, the client’s financial situation, and IRS regulations.

Why aren’t the costs listed on its website?

Community Tax does not list specific costs on its website due to the individualized nature of tax resolution services. Factors such as the complexity of the tax issue, the amount of tax debt, and the specific services required all influence the cost. 

Because each client’s situation is unique, Community Tax provides customized quotes through consultations rather than generalized pricing, ensuring more accurate and tailored cost information.

What happens if Community Tax doesn’t improve your situation?

Community Tax aims to improve clients’ tax situations. However, if a client feels their situation hasn’t improved, the course of action can vary. 

Community Tax’s may offer a refund policy, but this depends on the specifics of the service agreement and the nature of the services provided. 

We recommend discussing your concerns with Community Tax to understand your options, including any potential for refunds or additional support.

How we rated Community Tax

We designed LendEDU’s editorial rating system to help consumers identify companies that offer the best financial products. Our experts spend hours researching these companies each year to ensure our ratings are fresh and accurate.

Our most recent evaluation compared Community Tax to several tax relief companies across a number of factors, including eligibility requirements, costs, company history, and customer experience. We weighted, scored, and combined these factors to produce a final editorial rating. This rating is expressed on a scale from 1 to 5, with 5 being the highest possible score. We round all ratings to the nearest tenth decimal place.

Product	Best for	Our rating (of 5)	See more
Tax relief	All-around tax experience	4.7	Get a quote