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Personal Finance Tax Relief

Anthem Tax Services Tax Relief Review

Best Service Guarantee

4.9 /5
LendEDU Rating
Tax Relief Services
  • Money-back guarantee if you don’t save money or rework your payments
  • Specializes in both individual and business tax debt nationwide
  • Employs a team of enrolled agents, attorneys, and case managers
  • Charges a fee of $250 to begin discovery
  • Must have at least $10,000 in tax debt

Do you owe $10,000 or more in back taxes? Anthem Tax Services may be able to help you set up a payment plan, reduce your tax liability, or both. If, for any reason, Anthem Tax Services doesn’t reach a favorable resolution on your behalf, you’ll get the money you pay to Anthem back. 

Unlike other tax relief companies, Anthem Tax Services’s money-back guarantee doesn’t come with a host of caveats and disclosures. That peace of mind—especially amid tax debt negotiations—is invaluable.

About Anthem Tax Services

Anthem Tax Services has provided tax-related services since its inception in 2010. Its mission to “fight the battles taxpayers shouldn’t” is reflected in the company’s range of services. 

Whether you owe the IRS or your state’s Department of Revenue, Anthem Tax Services can help you navigate your tax debt.

That said, Anthem Tax Services may not be the best fit in all situations. If you owe a relatively small amount, aren’t severely delinquent, or are comfortable with self-help options (like setting up a payment plan on your own), you may save time and money going another route.

How do Anthem Tax Services work?

Anthem Tax Services onboards new clients with a phone call. You’ll provide the details of your tax dilemma, sign a service agreement and power of attorney, and pay any required deposits. After that, your case manager and lawyer will go to work on your tax debt.


During this process, Anthem Tax Services will help you understand the pricing for your specific tax relief situation. Total cost and time to resolution depend on the complexity of your situation, so provide as much information as possible during your intake call.

What services does Anthem Tax Services offer?

Anthem Tax Services offers various tax-related solutions, but for now, we’ll focus solely on its tax relief options. Anthem Tax Services can help you request or file for:

  • Offer in Compromise (OIC): An OIC is a debt resolution option, formerly the IRS Fresh Start Program, lets you settle your tax debt for less than you owe.
  • Installment agreements (IAs): This payment plan allows you to pay down your tax debt over time rather than all at once. Note that interest and penalties will continue to accrue.
  • Currently non collectible (CNC) status: CNC status essentially gives you a temporary break from most IRS collection activity. You’ll still be subject to penalties, interest, and liens, but the IRS won’t require you to make payments and won’t seize your assets.
  • Penalty abatement: An abatement can reduce or eliminate any penalties you’ve incurred. If granted, you’ll still owe the IRS, but you at least won’t owe as much.
  • Levy and garnishment release: Sometimes, you can request that any assessed levies or wage garnishments be released. This takes time and comes with strict eligibility requirements, but Anthem Tax Services can assist with the process.

These services are comparable to those offered by other firms, so if you’re on the fence, see how Anthem Tax Services stacks up against competing tax relief companies

We should also mention that you can request many of these solutions on your own directly through the IRS or your state’s revenue department. 

Handling your tax debt yourself makes the most sense in simpler situations: if you filed late once and only owe penalties or if the amount you owe, the IRS is less than you’d pay for professional tax relief. 

If you owe several thousand dollars or if you’re facing more severe consequences, like wage garnishment or criminal charges, hiring outside help is likely a wise choice.

How much does Anthem Tax Services cost?

What you pay to Anthem Tax Services depends entirely on your overall tax liability, the intricacies of your case, and any IRS-required filing fees. Your pricing will likely consist of the following:

  • Initial deposit
  • Service fee(s)
  • Filing fees

Since these costs vary by case, Anthem Tax Services doesn’t disclose fee amounts on its website. Its representatives need to review your situation first before they can determine pricing.

If you’re concerned about affordability,  Anthem Tax Services partners with lenders who can help cover the cost upfront. Remember, too, that Anthem Tax Services offers a money-back guarantee.

This guarantee doesn’t apply to any deposits paid, and it doesn’t cover customer dissatisfaction. In other words, the guarantee only kicks in if Anthem Tax Services can’t save you money—not if you don’t think you saved enough.

How much can Anthem Tax Services save me?

Because no two tax situations are alike, it’s almost impossible for tax relief companies to predict potential savings. Even then, it can be difficult—and unethical—for those companies to make any guarantees.

Ultimately, federal and state tax authorities get the final say. Much to our dismay, those agencies don’t often move as quickly as taxpayers would like. In short, you won’t know how much you can save until your case is well underway.

Still, by taking action on your tax debt, you may be able to prevent wage garnishments, avoid levies, or have accrued penalties waived altogether.

Pros and cons of Anthem Tax Services

Pros

  • Available in all 50 states

  • No-obligation, free consultation

  • Get (most of) your money back if Anthem can’t rework your debt

Cons

  • Results aren’t promised

  • Your case could take months or years to resolve

  • Money-back guarantee doesn’t apply to the deposit you pay to get started or to tax preparation services.

Anthem Tax Services wins points for its multi-state availability and its money-back guarantee. While your deposit and tax prep fees are nonrefundable, Anthem Tax Services’ refund policy is still far more generous than that of many of its competitors.

A key takeaway here, though, is that refunds are guaranteed because resolutions can’t be. Additionally, Anthem Tax Services has come under scrutiny for overpromising results, often with longer-than-anticipated timelines, and it’s important to be aware of that ahead of time.

How do you start working with Anthem Tax Services?

To start with Anthem Tax Services, you’ll begin with a phone consultation. Here’s how to prepare for your initial phone call and what to expect after it’s completed:

  1. Gather any relevant documentation. You may need to furnish proof of income, copies of your tax returns, or similar documents. Try to have those records ready before your consultation, just in case.
  2. Complete your phone consultation. During your intake call, an Anthem Tax Services representative will work with you and the IRS (or your state) to verify information like how much you owe and when your payments are due.
  3. Sign the service agreement and power of attorney. Signing these forms may feel intimidating, but this is a necessary step in authorizing Anthem Tax Services to communicate about your tax debt on your behalf.
  4. Pay your deposit. Anthem Tax Services’s website mentions that clients pay a minimum deposit, but it’s unclear when that step occurs. It’s likely, however, that you’ll handle this before Anthem Tax Services actively begins working on your case.
  5. Meet with your case manager and lawyer. This dedicated team will become your primary point of contact going forward. They’ll review your options, develop a plan of attack, and keep you updated as they work on your case.
  6. Sit tight, and let Anthem Tax Services do its thing. Don’t hesitate to ask questions and get clarity when needed, but remember that this final step can take weeks, months, or even years. 

Is Anthem Tax Services a reputable company?

SourceCustomer rating (out of 5)# of reviews
Trustpilot4.6241
Google4.2337
Better Business Bureau4.47238
Collected on February 22, 2024.

In addition to having an A+ BBB rating, Anthem Tax Services holds several professional accreditations from companies like the National Association of Enrolled Agents. 

The company’s ratings are certainly on the high end. Many customers share stories of satisfactory resolutions to their outstanding tax debt, though they note that it can take a while for this to happen.

Still, not all Anthem Tax Services reviews are positive. Unhappy customers report being bounced from employee to employee. Their reviews also provide a stark reminder that favorable outcomes aren’t possible in every case.

Does Anthem Tax Services have a customer service team?

Anthem Tax Services does indeed have a dedicated customer support team. They’re available to help you get started, as well as to answer questions that arise during the tax relief process.

Along with your standard means of phone and email communication, you can connect with Anthem Tax Services using the chat box on the website. The chat feature doesn’t appear to connect you with a live agent, though, so you may prefer these alternatives:

  • Email: You can email Anthem Tax Services’s team at [email protected], or you can fill out this contact form to have them reach out to you.
  • Phone: If you don’t want to go back and forth via email, give Anthem Tax services a call at 855-749-2859 between 6:30 a.m. to 6 p.m. Pacific.
  • Mail: Should you need to mail anything to Anthem Tax Services, it’s located in the Trillium Towers building at 6300 Canoga Avenue #600, Woodland Hills, CA 91367.

Anthem Tax Services tax relief FAQ

Can Anthem Tax Services eliminate all of my tax debt?

Completely erasing your tax debt is unlikely (and that’s true for any tax relief company). Anthem Tax Services can help you reduce the total amount owed, though, or set up a payment plan with the IRS.

Why aren’t the costs listed on its website?

No one tax relief situation is the same, and that’s reflected in Anthem Tax Services’s pricing model. Your total cost will depend on several factors, like what you owe and the complexity of your situation.

What happens if Anthem Tax Services doesn’t improve your situation?

If Anthem Tax Services can’t lower your payments or save you money, you’ll get your money back. Note that the deposit you pay to begin working with Anthem Tax services is nonrefundable. 

How we rated Anthem Tax Services

We designed LendEDU’s editorial rating system to help consumers identify companies that offer the best financial products. Our experts spend hours researching these companies each year to ensure our ratings are fresh and accurate.

Our most recent evaluation compared Anthem Tax Services to several tax relief companies across a number of factors, including eligibility requirements, costs, company history, and customer experience. We weighted, scored, and combined these factors to produce a final editorial rating. This rating is expressed on a scale from 1 to 5, with 5 being the highest possible score. We round all ratings to the nearest tenth decimal place.

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Tax relief servicesMoney-back guarantee4.9 out of 5View rates