Anthem Tax Services Tax Relief Review

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4.6 _/5

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Tax Relief Services

• Money-back guarantee if you don’t save money or rework your payments
• Specializes in both individual and business tax debt nationwide
• Employs a team of enrolled agents, attorneys, and case managers

• Charges a fee of $250 to begin discovery
• Must have at least $10,000 in tax debt

Do you owe $10,000 or more in back taxes? Anthem Tax Services may be able to help you set up a payment plan, reduce your tax liability, or both. Backed by an A+ rating from the Better Business Bureau and numerous positive customer reviews, Anthem Tax Services has built a solid reputation for resolving tax issues. And if Anthem doesn’t reach a favorable resolution on your behalf, it offers a money-back guarantee for extra peace of mind.

Unlike many other tax relief companies, Anthem’s money-back guarantee doesn’t come with a host of caveats and disclosures, making it one of the strongest in the industry. This commitment to customer satisfaction, coupled with high ratings on platforms including Trustpilot and Google, underscores its trustworthiness and reliability in the tax relief space.

Is Anthem Tax Services legit?

We’re confident that Anthem Tax Services is one of the most trustworthy companies in the tax relief space. In addition to its A+ Better Business Bureau (BBB) rating, Anthem Tax Services holds several professional accreditations, including one from the National Association of Enrolled Agents. 

The company’s ratings are stellar. Many customers share stories of satisfactory resolutions to their outstanding tax debt—but some note that it can take a while for this to happen.

Still, not all Anthem Tax Services reviews are positive. Unhappy customers report being bounced from employee to employee. Their reviews also remind us that favorable outcomes aren’t always possible.

Anthem Tax Relief reviews and complaints

Source	Customer rating	Number of reviews
Trustpilot	4.3/5	242
Google	4.3/5	433
BBB	4.61/5	266

How does Anthem Tax Services work?

Anthem Tax Services has provided tax-related services since its inception in 2010. The company’s mission to “fight the battles taxpayers shouldn’t” is reflected in its range of services. 

Anthem Tax onboarding process

Whether you owe the IRS or your state’s Department of Revenue, Anthem Tax Services can help you navigate your tax debt.

Initial consultation

The process begins with a phone call, where you’ll provide details about your tax situation. During this initial consultation, you’ll discuss your tax dilemma with a representative who will help assess your needs.

Service agreement and retainer

Once you’ve agreed to proceed, you’ll sign a service agreement and power of attorney, allowing Anthem to act on your behalf. You’ll also pay any required deposits to initiate their services.

Case management and pricing

After onboarding, a dedicated case manager and lawyer will take over your case. They’ll work to resolve your tax debt while keeping you informed about the pricing and timeline. The total cost and time to resolution vary depending on the complexity of your situation, so it’s crucial to provide as much information as possible during your intake call.

What services does Anthem Tax Services offer?

Anthem Tax Services offers various tax-related solutions, but we’ll focus on its tax relief options for now.

Tax relief solutions

Anthem Tax Services provides a variety of tax-related solutions, focusing primarily on tax relief options to help clients manage their debt. The key services offered include:

Offer in compromise (OIC)

An OIC allows you to settle your tax debt for less than the amount owed, making it a viable option for those unable to pay their full tax liability.

Installment agreements (IAs)

This payment plan option lets you pay down your tax debt over time rather than in a lump sum, though interest and penalties may continue to accrue.

Currently non collectible (CNC) status

CNC status halts most IRS collection activities. Penalties and interest may still accumulate, but this status prevents the IRS from requiring payments or seizing assets.

Penalty abatement

This service seeks to reduce or eliminate penalties incurred due to tax debt. Although you will still owe the principal amount, penalty abatement can lessen your overall burden.

Levy and garnishment release

Anthem Tax Services can assist in requesting the release of levies or wage garnishments, though this process has strict eligibility requirements and may take time.

These services are comparable to those other firms offer, so if you’re on the fence, see how Anthem Tax Services stacks up against competing tax relief companies. 

Should you consider DIY tax relief?

Anthem Tax Services offers professional assistance, but you can request many of these solutions through the IRS or your state’s revenue department. For simpler tax situations, such as a one-time late filing, handling your tax debt alone might be more cost-effective.

When to consider professional help

If you owe several thousand dollars or face severe consequences, such as wage garnishment or potential criminal charges, hiring outside help from Anthem Tax Services is likely a wise choice.

Anthem Tax Services costs and fees

What you pay to Anthem Tax Services depends on your overall tax liability, the intricacies of your case, and any IRS-required filing fees.

Fee structure

Typical costs include:

• Initial deposit: A payment required to start the process.
• Service fees: These vary depending on your case specifics.
• Filing fees: Required for certain IRS applications.

Because pricing is so individualized, Anthem Tax Services doesn’t disclose fee amounts on its website. The company needs to review your situation first before determining your total cost.

Financing options

For those concerned about affordability, Anthem Tax Services partners with lenders to help cover the cost upfront. The company offers a money-back guarantee, which doesn’t apply to deposits paid and only kicks in if Anthem can’t save you money.

How much can Anthem Tax Services save me?

Because no two tax situations are alike, it’s almost impossible for tax relief companies to predict potential savings.

Potential savings

Anthem Tax Services aims to reduce your tax liability, but the final say rests with federal and state tax authorities, so Anthem avoids making concrete guarantees about potential savings.

Long-term benefits

Taking action on your tax debt with the help of Anthem Tax Services could prevent wage garnishments, avoid levies, or result in waived penalties. However, results can vary.

Pros and cons of Anthem Tax Services

Pros

• Available in all 50 states

• No-obligation, free consultation

• Get (most of) your money back if Anthem can’t rework your debt

Cons

• Results aren’t promised

• Your case could take months or years to resolve

• Money-back guarantee doesn’t apply to the deposit you pay to get started or to tax preparation services.

Anthem Tax Services wins points for its multi-state availability and its money-back guarantee. While your deposit and tax prep fees are nonrefundable, Anthem Tax Services’ refund policy is still far more generous than that of many of its competitors.

A key takeaway here is that refunds are guaranteed because resolutions can’t be. Anthem Tax Services has also come under scrutiny for overpromising results, often with longer-than-anticipated timelines. It’s important to be aware of that ahead of time.

Anthem Tax Services alternatives

Anthem Tax Services offers comprehensive tax relief solutions, but it’s wise to explore alternatives to ensure you get the best service for your unique situation. Several other reputable companies in the tax relief industry might better suit your needs, depending on pricing, customer service, and specialized services.

To assist you in making an informed decision, check out our guide to the best tax relief firms for a comprehensive comparison.

How do you start working with Anthem Tax Services?

To start with Anthem Tax Services, you’ll begin with a phone consultation.

Prepare for your initial consultation

Here’s how to prepare:

1. Gather documentation: Have proof of income, tax returns, and any other relevant documents ready.
2. Complete your phone consultation: During this call, a representative will verify your tax situation and discuss your options.
3. Sign service agreement and power of attorney: Authorize Anthem to act on your behalf by signing these forms.
4. Pay your deposit: While the timing may vary, you’ll likely need to handle this before Anthem begins work on your case.

Ongoing case management

Once your case is underway, you’ll work with a case manager and lawyer. They’ll review your options, develop a strategy, and keep you updated throughout the process. Be prepared for this stage to take several weeks, months, or even years.

Does Anthem Tax Services have a customer service team?

Anthem Tax Services has a dedicated customer support team. They’re available to help you get started and answer questions that arise during the tax relief process.

• Email: You can email Anthem Tax Services’ team at [email protected], or fill out this contact form to have them reach out to you.
• Phone: If you don’t want to go back and forth via email, call Anthem Tax Services at 844-957-9950 between 6:30 a.m. and 6 p.m. Pacific.
• Mail: Should you need to mail anything to Anthem Tax Services, it’s located in the Trillium Towers building at 6300 Canoga Avenue #600, Woodland Hills, CA 91367.

While Anthem offers a chat feature on its website, it may not connect you with a live agent, so you might prefer email or phone communication.

Anthem Tax Services tax relief FAQ

Can Anthem Tax Services eliminate all of my tax debt?

Completely erasing your tax debt is unlikely (and that’s true for any tax relief company). Anthem Tax Services can help you reduce the total amount owed or set up a payment plan with the IRS.

Why aren’t the costs listed on its website?

No one tax relief situation is the same, and that’s reflected in Anthem Tax Services’ pricing model. Your total cost will depend on several factors, like what you owe and the complexity of your situation.

What happens if Anthem Tax Services doesn’t improve your situation?

If Anthem Tax Services can’t lower your payments or save you money, you’ll get your money back. Note that the deposit you pay to begin working with Anthem Tax services is nonrefundable. 

How we rated Anthem Tax Services

We designed LendEDU’s editorial rating system to help readers find companies that offer the best tax relief. Our system awards higher ratings to companies with affordable solutions, positive customer reviews, and online transparency of benefits and terms.

We compared Anthem Tax Services to several tax relief companies, using hundreds of data points from company websites, public disclosures, customer reviews, and direct communication with company representatives. We weighted, scored, and combined each factor to produce a final editorial rating. This rating is expressed on a scale from 1 to 5, with 5 being the highest possible score. Our take is represented in our rating and best-for designation, recapped below.

Product	Best for	Our rating
Anthem Tax Services	Money-back guarantee	4.6 out of 5