Community Tax Review

4.3 _/5

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Tax Relief Services

• Its requirement of $7,500+ in tax debt is lower than other companies
• Solves federal and state tax debts for individuals and businesses
• Employs enrolled agents, CPAs, and tax attorneys
• Specializes in over 15 different tax issues

• $295 initial fee before Community Tax looks into your tax situation

If you’re juggling debts under $10,000, finding a tax relief service that really gets your situation is key. Community’s approach is straightforward and tailored to folks who need a little extra help without the fuss of complicated processes.

In our review, we break down why Community Tax Review works so well for those with lower debt levels. We’ll share our honest take on the service—what it does right and where it could improve. Let’s dive in and see how Community Tax can help you get back on track without adding more stress to your financial life.

Table of Contents

1. How does Community Tax work?
2. How much does it cost?
3. How much can it save me?
4. Pros and cons
5. More about Community Tax

How does Community Tax work?

Community Tax keeps it simple and straightforward. First, the team sits down with you for a quick consultation to understand your financial situation and figure out whether your debt—especially if it’s under $10,000—fits its ideal criteria. Community explains everything in plain language, so you’re never left guessing about the process.

Once it has a clear picture, Community Tax works with you to create a manageable payment plan that eases your debt burden. The focus is on making the process as stress-free as possible, ensuring you feel supported every step of the way. This personalized, no-nonsense approach is why we believe this company is a top choice for managing smaller debts.

What services does Community Tax offer?

Community Tax distinguishes itself with a comprehensive suite of services tailored to a variety of tax-related needs. It provides an integrated approach that combines tax resolution, preparation, and assurance. Its services include:

Tax resolution

Through tax resolution, Community Tax helps you promptly address back taxes and prevent future issues. Its team works on your behalf by negotiating installment agreements, Offer In Compromise (OIC), penalty abatements, or stair-step agreements. It gathers your records from the relevant tax authority and then determines the best course of action for your situation.

Tax preparation

In addition to resolution, Community Tax offers tax preparation services for both individuals and businesses. It ensures your returns are accurate and compliant with tax regulations, reducing stress during challenging times. A seasoned CPA or enrolled agent manages your tax returns, significantly lowering your risk of IRS audits. You have the flexibility to be as hands-on or hands-off as you like throughout the process.

Bookkeeping

For businesses, Community’s bookkeeping services provide essential financial record management and insights that support informed decisions. A dedicated professional handles the recording of transactions, collection and allocation of payments, and assignment of costs and income to the appropriate accounts. This service also includes generating financial documents like balance sheets and income statements, so you always know where your venture stands financially.

Community TAP

At just $39 per month, Community TAP offers ongoing support, including annual tax planning and audit defense. This subscription service acts as an extension of your business, guiding you in making smart tax decisions and setting you up for long-term success.

Federal and state tax assistance

Community Tax also provides tailored solutions for federal and state tax issues—a versatility not always found in the industry. If you’re struggling with a tax problem and need help finding a resolution, Community’s team can provide the necessary assistance.

Audit defense

Should you receive an audit notice at the state or federal level, Community Tax is ready to defend you. It offers expert audit representation and guidance throughout the process, ensuring that you don’t face the IRS alone and increasing your chances of a favorable outcome.

How much does Community Tax cost?

The cost of using Community Tax depends largely on the service you need. For example, if you need tax resolution services, the fee will vary based on your tax debt amount and the complexity of your case. On the other hand, its Community TAP subscription offers a predictable cost of $39 per month for ongoing tax support, including annual planning and audit defense.

Community Tax structures its fees to match the specifics of each client’s situation, with no hidden charges. Although detailed pricing isn’t listed on the website—since tax issues differ from one case to the next—the company is committed to transparent pricing and informed consent. A straightforward tax resolution will cost less than a more complicated case that requires extensive negotiation and documentation.

Here’s a cost breakdown:

• Tax resolution services: Varies based on tax debt amount and case complexity
• Tax prep and bookkeeping: Fees depend on your specific needs and the complexity of your situation
• Community TAP: $39 per month for continuous tax support, including planning and audit defense
• Additional services: Fees are determined on a case-by-case basis

How much can Community Tax save me?

Community Tax can help you save a significant amount by effectively managing tax debts and disputes. According to the website, the Community team has assisted over 100,000 clients and resolved more than $800 million in tax liabilities. During the initial free consultation, you’ll get an estimate of potential savings tailored to your specific debt and financial situation, giving you a clear idea of the relief you might achieve.

Clients have reported saving tens of thousands of dollars—and in some cases even receiving refunds—thanks to Community Tax’s services. Plus, with a 100% money-back guarantee if your situation doesn’t improve, you can move forward with confidence. This promise, along with the peace of mind and time saved from handling complex tax issues, makes the service a compelling choice.

Pros and cons of Community Tax

It’s smart to consider the risks and drawbacks of Community Tax and compare it to other top-rated tax relief providers.

Pros

• Available in all 50 states

• Free consultation

• Library of educational resources

• Minimum tax requirement of $7,500 is lower than many other tax relief firms require

Cons

• Lack of transparent pricing

• Limited customer testimonials

How do you start working with Community Tax?

To begin working with Community Tax, follow these steps:

1. Schedule a free consultation: Contact Community Tax for a no-cost, comprehensive review of your tax situation and filings. You can fill out a form online or call 877-910-5875. Be prepared to share your name, phone number, and email address.
2. Undergo analysis: Provide necessary tax documents for Community Tax to analyze your situation and develop a filing predictor, offering an insight into potential outcomes and benefits. Depending on your situation, the analysis may be made by CPAs, attorneys, or accountants. 
3. Review the final presentation and decide: Evaluate Community Tax’s details, including any potential savings or deductions, and decide whether to proceed with its services.

The duration of each step varies depending on the complexity of your tax situation and the thoroughness of the review process.

What is Community Tax’s refund policy? 

Community Tax offers a refund policy on the initial investigation fees, which are $295 for personal cases and $595 for business cases. The policy lasts for 10 days and applies if the company can’t provide a resolution or does not complete the investigation. 

The refund policy may make it easier for you to give Community Tax a chance. You won’t lose anything except your time.

Is Community Tax a reputable company?

Source	Customer rating	Number of reviews
Trustpilot	4.2/5	715
Better Business Bureau (BBB)	3.94/5	138
Google	4.4/5	809

Community Tax has built a solid reputation among its customers. On Trustpilot, many users praise its efficient issue resolution, professionalism, and clear communication—though a few express concerns about service quality and case outcomes.

Google reviewers highlight the company’s professionalism, quality service, and responsiveness, with many noting long-term satisfaction and loyalty. Community Tax is accredited by the Better Business Bureau. Overall, while some isolated issues have been reported, the majority of feedback reflects a generally positive customer experience.

Who is Community Tax best for? 

Community Tax is worth exploring if you have a complicated personal or business tax situation. The company offers various services, so you’re likely to find the right assistance for your tax needs. It is particularly valuable if you’re looking for an all-in-one tax resource. 

Unlike other companies that only specialize in one or a few tax services, Community Tax covers all the bases. You won’t have to find and communicate with multiple providers with varying procedures and fees. Since there’s a generous refund policy, you can try Community Tax risk-free.

Does Community Tax have a customer service team?

Community Tax’s customer service team is based in Jacksonville, Florida. This team assists clients with various services, including tax resolution, tax preparation, and tax assurance. It is equipped to handle inquiries from new and current clients.

Customer service is available from 9 a.m.  to 8 p.m.  during Eastern business hours. Here are the ways to contact Community Tax:

• Email: [email protected]
• Phone: 833-340-1897
• Mailing address: Community Tax LLC, 7775 Baymeadows Way Suite 205, Jacksonville, FL 32256
• Online contact: The company’s website offers an option for online contact to schedule a consultation or request a response. You can also chat with a virtual tax assistant.
• Business hours:
  • Daily enrollment hours: Monday to Thursday: 8 a.m. – 8 p.m.; Friday: 8 a.m. – 6 p.m.; Saturday: 9 a.m. – 5 p.m.
  • Daily customer service hours: Monday to Friday: 8 a.m. – 6 p.m.

FAQ

Can Community Tax eliminate all my tax debt?

Community Tax works to reduce or resolve your tax debt, but whether your entire debt can be eliminated depends on your unique circumstances. It can use Offers in Compromise to substantially lower your liability. However, the final outcome depends on how much you owe, your financial situation, and IRS regulations.

Why aren’t the costs listed on its website?

Costs aren’t published on the website because tax resolution services are highly individualized. The price depends on factors such as the complexity of your tax issue, the amount of debt, and the specific services you need. Instead of a one-size-fits-all rate, Community Tax offers personalized quotes during consultations, ensuring you get accurate pricing based on your situation.

What happens if Community Tax doesn’t improve your situation?

Community Tax’s goal is to improve your tax situation, but if you feel it hasn’t, your next steps may vary. Depending on your service agreement and the nature of your case, Community might offer a refund or additional support. It’s best to discuss your concerns with the team to understand your options.

How we rated Community Tax

LendEDU evaluates tax relief companies to help readers find the best tax relief services. Our latest analysis reviewed 420 data points from 21 companies, with 20 data points collected from each. This information is gathered from company websites, public disclosures, customer reviews, and direct communication with company representatives.

These star ratings help us determine which companies are best for different situations. We don’t believe two companies can be the best for the same purpose, so we only show each best-for designation once.

Product	Our rating
Community Tax tax relief	4.3/5