Ratings and Methodology

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Student Loan Refinancing Rating Methodology

LendEDU has reviewed and researched the student loan refinancing industry since 2014. LendEDU analyzes each student loan refinancing company using the following criteria: breadth of products offered, interest rates by term and product, available term length options, applicable fees, soft-credit check process, borrower benefits and unique incentives, borrower protections, ease of use, quality of customer support staff, and time to funding. Each piece of criteria is cross checked and audited by multiple members of the LendEDU team.

- Our highest recommendation, the top tier option for consumers

- Excellent selection for consumers

-  Average selection for consumers

- Consumers should proceed with caution

- Consumers should avoid

Description of Rating Categories

​Product Information: Analyzes interest rates, term length offerings, discounts, and more.

​Application Process: Analyzes the ease of the application process as well as the strictness of eligibility requirements.

Post-Application: Analyzes offerings available to borrowers after loans are disbursed including repayment plans, forbearance, and more.

In-Depth Insights: Analyzes factors such as approval rates, credit score needed, average interest rates received by applicants, and more.

Customer Support: Analyzes the availability of customer service, extra benefits offered, other ratings available online, and more.

Top Lenders by Quarter

Highest Rated Student Loan Refinancing Lenders Q3 2018


Private In-School Student Loan Rating Methodology

LendEDU has reviewed and researched the private student loan industry since 2014. LendEDU analyzes each private student loan provider using the following criteria: communication process with consumers and/or required cosigner, ease of use when applying, clarity of necessary disclosures, availability of 24/7 customer support staff, availability of customer support channels including but not limited to email, phone, fax, and text, competitiveness of interest rates offered at a high level and at a credit profile level, wide variety of terms available, non-financial benefits and services offered, incentives for responsible borrowing, tools to promote educated repayment, relationships with servicing companies, availability of a soft credit check process, experience industry executives, track record of excellent consumer happiness, values upheld by the institutions, and timeline for funding process. Each piece of criteria is cross checked and audited by multiple members of the LendEDU team.

- Our highest recommendation, the top tier option for consumers

- Excellent selection for consumers

-  Average selection for consumers

- Consumers should proceed with caution

- Consumers should avoid

Description of Rating Categories

​Product Information: Analyzes interest rates, term length offerings, discounts, and more.

​Application Process: Analyzes the eligibility requirements and loan types offered.

Post-Application: Analyzes offerings available to borrowers after loans are disbursed including repayment plans, forbearance, and more.

Customer Service: Analyzes the availability of customer service, fees, and extra benefits offered.

Top Lenders by Quarter

Highest Rated Private Student Loan Lenders Q3 2018


Personal Loan Rating Methodology

LendEDU has reviewed and researched the personal loan industry since 2016. LendEDU analyzes each personal loan company using the following criteria: competitiveness of interest rates offered by credit quality, competitiveness of interest rates offered by product type, competitiveness of interest rates offered by term and rate type, ease of use, availability of soft-credit check process, interest rate cap consideration, prepayment or origination fees, responsiveness of customer support staff, scrutiny of past dealings and relationships with regulatory agencies, servicing relationships and service, and time to funding.

In addition, each personal loan product is rated based on the lender's target customer credit rating. Each product was categorized as either "For Above Average Credit", "For Average Credit", and "For Below Average Credit". Lenders were rated relative to other lenders' offerings in their credit rating category.

Please note, LendEDU does its best to adjust criteria, when necessary, for personal loan providers targeting a niche or unique customer segment. Each piece of criteria is cross checked and audited by multiple members of the LendEDU team.

- Our highest recommendation, the top tier option for consumers

- Excellent selection for consumers

-  Average selection for consumers

- Consumers should proceed with caution

- Consumers should avoid

Description of Rating Categories

​Product Information: Analyzes interest rates, term length offerings, discounts, and more.

​Application Process: Analyzes eligibility requirements, origination fees, option to add a cosigner, and more.

Post-Application: Analyzes prepayment fees, advertised deposit time, customer service availability, and extra benefits.

In-Depth Insights: Analyzes approval rates, credit score needed, average interest rates received by applicants, submit to fund time, and more.

Description of Credit Rating Categories

For Above Average Credit: For consumers with great credit; generally scores ranging from 680-850.

For Average Credit: For consumers with mediocre credit; generally scores ranging from 620-680.

For Below Average Credit: For consumers with poor credit; generally scores that are under 620.

Top Lenders by Quarter

Highest Rated Personal Loan Lenders Q3 2018


Pet Insurance Rating Methodology

LendEDU has reviewed and researched the pet insurance industry since 2017. LendEDU analyzes each pet insurance company based on the conditions covered, states where coverage is available, types of pets covered, age restrictions, monthly premiums, deductibles, deductible types, reimbursement percentages, benefit limits, waiting periods, and customer service. Each piece of criteria is cross checked and audited by multiple members of the LendEDU team.

- Our highest recommendation, the top tier option for consumers

- Excellent selection for consumers

-  Average selection for consumers

- Consumers should proceed with caution

- Consumers should avoid

Description of Rating Categories

Coverage: Analyzes conditions covered, states available, type of pet, and age restriction.

Payments: Analyzes monthly premiums, deductibles, deductible types, reimbursement percentages, and benefit limits.

Waiting Period: Analyzes the waiting periods for illnesses, injuries, routine care, and special surgeries.

Customer Service: Analyzes discount offered and the availability and effectiveness of customer support.


Renters Insurance Rating Methodology

LendEDU has reviewed and researched the renters insurance industry since 2017. LendEDU analyzes each renters insurance provider based on a multitude of factors including overall customer experience with Trustpilot score and BBB composite score, overall coverage available to the consumer, discounts offered, and financial strength of the provider. Each piece of criteria is cross checked and audited by multiple members of the LendEDU team.

- Our highest recommendation, the top tier option for consumers

- Excellent selection for consumers

-  Average selection for consumers

- Consumers should proceed with caution

- Consumers should avoid

Description of Rating Categories

Coverage: Analyzes basic and optional coverage offered, maximum liability coverage, and valuation of losses. 

Pricing and Discounts: Analyzes policy and property discounts.

Financial Strength: Analyzes the ratings of A.M Best, Moddy's, and the S&P. 

Customer Experience: Analyzes the Trustpilot score, the BBB overall rating, and the BBB composite score. 


Small Business Financing Rating Methodology

LendEDU has reviewed and researched the small business financing industry since 2017. LendEDU analyzes small business term loans, line of credit, equipment loans, and invoice financing using the following criteria: credit score required, minimum business age, revenue needed, interest rate range, minimum and maximum loan amount, deposit time, and overall customer experience using Trustpilot and BBB ratings. Each piece of criteria is cross checked and audited by multiple members of the LendEDU team.

- Our highest recommendation, the top tier option for consumers

- Excellent selection for consumers

-  Average selection for consumers

- Consumers should proceed with caution

- Consumers should avoid


Credit Card Rating Methodology

LendEDU has reviewed and researched the credit card industry since 2016. LendEDU may analyze credit cards using the following criteria: availability of sign-up bonuses, terms of sign-up bonuses, clarity of required disclosures for consumers, recurring rewards offered to consumers, reward incentives offered to consumers, interest rates and caps in place, partner channels for rewards earned, non-financial benefits and services offered, application process and customer experience, availability of customer support staff during application process, availability of customer support staff post-application process, unique partner benefits provided to consumers from non-issuers, fees and other charges, and more. Each piece of criteria is cross checked and audited by multiple members of the LendEDU team. Credit cards are rated respective to other credit cards in their category. Categories include: Rewards, Travel, Hotel, Business, Secured, Student, Balance Transfer, Exclusives, and Store. 

- Our highest recommendation, the top tier option for consumers

- Excellent selection for consumers

-  Average selection for consumers

- Consumers should proceed with caution

- Consumers should avoid