Sallie Mae Student Loans Review

Best for Cosigners

4.7 _/5

LendEDU Rating

Private Student Loans

Student loans for undergraduates, graduates, and career training
Lower interest rates when you choose an in-school repayment plan
Cosigner release after 12 on-time principal and interest payments
No prepayment penalties or origination fees
No minimum enrollment requirements

Doesn’t offer a soft credit check to check your eligibility
The shortest repayment term is 10 years

Rates (APR)	4.50% – 16.70%
Loan amounts	$1,000 – 100% of certified costs
Repayment terms	10 – 15 years

Sallie Mae has been helping students pay for college for over 40 years. Once a government program, it’s now a private company focused on making higher education possible.

Sallie Mae offers private student loans for undergraduates, graduates, and career training programs. We’ll look at its terms, the application process, and borrowers’ experience.

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Our take on Sallie Mae’s private student loans
More about Sallie Mae

Our take on Sallie Mae’s private student loans

Why it’s the best for cosigners

One of the standout features of Sallie Mae’s undergraduate student loans is its consideration for cosigners. While a cosigner can improve your chances of approval and might even secure you a lower interest rate, that individual is taking on risk as they will be responsible for repayment if you don’t make your scheduled payments.

With Sallie Mae, cosigners can be released from the loan after the borrower makes 12 consecutive on-time monthly payments—covering both principal and interest. This removes the risk from the cosigner.

Rates, borrowing limits, and fees

Sallie Mae’s private student loans come with competitive interest rates and will cover all of your school-certified attendance costs.

Type of loan	Rates (APR)	Loan amounts	Fees
Undergraduate	4.50% – 16.70%	$1,000 – 100% of costs	Late payment
Graduate	5.25% – 15.97%	$1,000 – 100% of costs	Late payment
Career-training	4.50% – 16.34%	$1,000 – 100% of costs	Late payment

What are the eligibility requirements?

To qualify for a private student loan from Sallie Mae, the applicant must meet a range of requirements, which include citizenship status, state of residence, and minimum age.

Sallie Mae advised that in 2022, students were three times more likely to be approved for a student loan when applying with a cosigner, and 87% of its undergraduate loans had a cosigner.

Requirement	Details
Citizenship	U.S. citizen or permanent resident or international student with a cosigner who is a U.S. citizen or permanent resident
State of residence	All 50 states and D.C.
Minimum age	Age of majority in the borrower’s state of residence
School	Participating degree-granting schools
Enrollment status	Full-time, half-time, or less than half-time
Credit score	Not disclosed
Income	Not disclosed

Follow the flow chart below to see whether you might be eligible. (Remember: Applicants must also meet Sallie Mae’s credit and income requirements, which it doesn’t disclose.)

How does repayment work?

Terms	Details
Repayment options	In-school (interest-only or $25 flat) or deferred
Repayment terms	10 – 15 years
Grace period	6 months
Cosigner release	After 12 months of consecutive payments

Here’s how each of the repayment options offered by Sallie Mae work:

Deferred: Make no payments until after graduation.
Fixed $25 payment: Make small, manageable payments while in school.
Interest-only payments: Pay the interest that accumulates each month while in school.

The following repayment example can demonstrate how costs vary based on your repayment plan. This example assumes a $40,000 student loan, 5% APR, and a 10-year term.

Repayment option	Balance after graduation	Monthly payment	Total loan cost
Deferred	$48,000	$530	$63,600
$25 fixed per month	$46,000	$511	$61,320
Interest-only	$40,000	$424	$50,880

Please note: These numbers are approximations and may vary due to the specifics of the loan and how interest is calculated.

Here’s what in-school payments might look like each year depending on your selected plan for the loan described above:

Year	Borrowed amount	Interest-only	Deferred	$25 fixed
1	$10,000	$41.67	$0	$25
2	$20,000	$83.33	$0	$25
3	$30,000	$125.00	$0	$25
4	$40,000	$166.67	$0	$25

Sallie Mae determines the repayment term for borrowers, but allows them to choose between an in-school repayment plan or deferred payments.

It offers several repayment assistance programs, including the following:

In-school payment assistance: Postpone your payments while in school; can help you avoid delinquency if you’re struggling.
Graduated repayment period: Request to make interest-only payments for 12 months after you leave school.
Forbearance: Postpone your payments if you’re having trouble; can help you avoid delinquency and default.
Options for delinquent customers include a temporary rate reduction, temporary term and rate modification, payment extension, and reduced payment plan.

These programs can help borrowers avoid delinquency and default. But remember, prolonging the repayment period or pausing payments can increase the overall cost of the loan due to accrued interest.

How can Sallie Mae improve its private student loans?

Sallie Mae offers several appealing features with its student loans, but it could improve in certain areas.

Where it falls short, we’ve recommended alternatives to consider. Here’s a rundown of Sallie Mae’s drawbacks and alternative lenders:

Sallie Mae drawback	Suggested lender(s)
No prequalification	Ascent (checks your eligibility with a soft credit check)
Can’t choose your repayment term	College Ave, Earnest, Ascent (allow borrowers to choose their term length)
Mixed customer service reviews	Earnest (in-house customer service with high Trustpilot score)
Charges late payment fees	Earnest (no late fees)

How do Sallie Mae private student loans compare to other lenders?

Comparing Sallie Mae’s private student loans with other student loan companies can offer a clearer view of its standing in the market. Here’s how it stacks up against three competitors—College Ave, Ascent, and Earnest—for undergraduate student loans:

	Sallie Mae	College Ave	Earnest
Our rating	4.7	4.8	4.7
Rates (APR)	4.50% – 16.70%	4.07% – 16.69%	4.11% – 16.20%
Loan amount	$1,000 – 100% of costs	$1,000 – 100% of costs	$1,000 – 100% of costs
Repayment terms	10 – 15 years	5, 8, 10, or 15 years	5, 7, 10, 12, or 15 years
Grace period	6 months	6 months	9 months
	View rates	View rates	View rates

Read our resource if you’re interested in refinancing your Sallie Mae student loan.

Is Sallie Mae a reputable lender?

Source	Customer rating	Number of reviews
Better Business Bureau	1.08 out of 5	133
Trustpilot	1.4 out of 5	39

Ratings collected on April 5, 2024.

As you can see in the table, customer reviews of Sallie Mae reveal concerning trends. On the Better Business Bureau (BBB) and Trustpilot platforms, the ratings are notably low, indicating customer dissatisfaction.

Despite being accredited by the BBB since 2015 and holding an A+ score for its business practices, Sallie Mae has struggled with customer service according to public reviews.

Common threads in the reviews are reports of harassing phone calls, difficulty getting forbearance when requested, and issues with customer service representatives.

Does Sallie Mae have a customer service team?

Sallie Mae is one of a few lenders that services its student loans internally. This means it maintains direct communication with borrowers from disbursement to repayment.

You can reach out to Sallie Mae’s customer service team through various channels:

Chat with an agent: Monday – Friday, 8 a.m. to 8 p.m. Eastern.
Phone: Call 855-756-5626 Monday – Thursday, 8 a.m. to 9 p.m. Eastern, Friday, 8 a.m. to 8 p.m., and Saturday, 10 a.m. to 2 p.m.
General correspondence: Send mail to Sallie Mae, P.O. Box 3319, Wilmington, DE 19804-4319.

How to apply for a Sallie Mae student loan

To apply for a Sallie Mae student loan, follow these steps:

1. Gather necessary information

Be ready with your:

Address
Social Security number
School information (including enrollment status, degree, and course of study)

If you’ve lived at your address for less than a year, you’ll need to provide your previous address.

2. Prepare financial documents

Have information on hand about:

The academic period of enrollment and year in school
Your requested loan amount
Expected financial aid and scholarships
Employment information
Financial details including bank accounts
Monthly mortgage or rent payments
Information for two personal contacts (other than your cosigner)

3. Submit your application

Submit your application with the gathered information. You and your cosigner can complete it together, or one person can invite the other using an access code.

4. Wait for credit review

After submission, Sallie Mae reviews your credit. In most cases, a credit result is provided when you submit the application, but the lender might request additional information or documentation.

5. Choose loan terms

If approved, select your interest rate type and in-school repayment option.

6. Accept loan terms and sign

Accept the terms of the loan and sign it electronically.

7. Wait for school certification

Sallie Mae will then ask your school to certify your eligibility, which includes enrollment verification and loan amount. Once it certifies your eligibility, Sallie Mae will disburse the funds to your school.

What if I’m denied a student loan from Sallie Mae?

If Sallie Mae denies your student loan application, it’s not the end of the road. You can consider reapplying, especially if you first applied without a cosigner. A cosigner might improve your chances of approval.

Sallie Mae should provide reasons for the denial, giving you a chance to address any issues before you reapply. For example, if the issue is with your credit score, you can take the time to secure a cosigner or take steps to improve your score.

If you’re still unable to secure a loan from Sallie Mae, alternatives are available. Check out our resource on the best private student loans.

How we rated Sallie Mae student loans

We compared Sallie Mae to 18 student loan lenders offering undergraduate, graduate, and career-training student loans. Its editorial rating for each student loan reflects how it compared to similar products.

We considered factors such as rates, repayment terms, fees, unique benefits, and more. In the end, these were our picks for Sallie Mae:

Undergraduate student loan: Best for cosigners
Graduate student loan: Best for cosigners
Career-training student loan: Best for cosigners

Sallie Mae FAQ

Does Sallie Mae offer private or federal student loans?

Sallie Mae specializes in private student loans. It doesn’t offer federal student loans.

Does applying with Sallie Mae hurt my credit?

Applying for a student loan with Sallie Mae will result in a hard inquiry on your credit report. While this might lower your credit score by a few points, the impact is often minimal and short-lived.

Does Sallie Mae require a cosigner?

Sallie Mae does not always require a cosigner, but having one can increase your chances of approval. Sallie Mae recommends a cosigner if you have a limited credit history or a low credit score.

Does Sallie Mae allow cosigners to be released?

Yes, Sallie Mae offers a cosigner release after the primary borrower has made 12 on-time payments and meets other eligibility requirements.

What can Sallie Mae student loans be used for?

You can use funds from Sallie Mae student loans for a variety of school-related expenses, including:

Tuition
Fees
Books
Housing
Meals
Travel
Personal school expenses (such as a laptop)

How long does it take to receive funds from Sallie Mae?

The time it takes to get funds from Sallie Mae can vary. After loan approval and acceptance, Sallie Mae will ask your school to certify your eligibility, including enrollment verification and loan amount. Once your school certifies the loan, the funds are disbursed to the school.

Can Sallie Mae student loans be forgiven?

Sallie Mae’s private student loans do not have a built-in loan forgiveness program like federal loans. However, in cases of permanent disability or death, Sallie Mae may forgive the loan.

Recap of our Sallie Mae student loans review

Student loan	Best for	Our rating
Undergraduate	Cosigners	4.7 out of 5
Graduate	Cosigners	4.7 out of 5
Career and training	Cosigners	4.3 out of 5